VIN scan and decode
Point the camera at the door-jamb barcode. The make, model and year come back automatically from the NHTSA VIN database.
Vehicle intake software for auto repair shops
Check in every car in minutes. Keep every customer in the loop.
Flyintake turns the phone in your pocket into a complete service-drive check-in. Scan the VIN, snap four-corner photos, talk through the concern, and text the customer an update without going back to the counter.
- Works in any phone browser
- Nothing to install
- Files saved to your Google Drive
Built for independent repair shops
Runs on iPhone, Android and iPad
Your data in your shop's Google Drive
Texts sent with customer consent
Why Flyintake
Customers decide whether to trust you at the front counter.
Clipboards, blurry photos on someone's personal phone, and "I'll call you when we know more" don't match the shop you've built. Flyintake gives every vehicle the same organised check-in, every time.
- Settle "that scratch was already there." Time-stamped photos of all four corners are stored with each vehicle.
- Stop retyping VINs. Scan the barcode and Flyintake fills in the year, make and model.
- Cut down on "is my car ready?" calls. Text updates go out from the intake screen, and each message is logged.
- Find the paperwork later. Bills, receipts and attachments are filed in one folder per vehicle.
Everything at check-in
One screen for the whole intake
Every tool your service advisors and techs need to check a car in, document it and keep the customer updated.
Four-corner condition photos
A guided, full-screen camera captures the front-left, front-right, rear-left and rear-right of the car. Retakes keep the earlier photo.
Voice-to-work-order
Record the customer's concern or the tech's diagnosis. AI writes the transcript and an editable work-order draft for you to review.
Bills, receipts and attachments
Attach parts invoices, estimates, receipts and documents to the vehicle as the job moves along.
Text updates to customers
Send repair updates by SMS from your shop's own number. Every message is saved in the job's history, and customers can reply STOP to opt out.
Google review requests
When a job is marked Completed, send a review request through a branded short link. You can turn on automatic sending, and each repair gets at most one request.
Customer check-in screen
Hand the tablet to the customer. A full-screen view with large keys lets them enter their name, phone, email and texting consent.
A Google Drive folder per vehicle
Photos, bills and audio sync to the owner's Google Drive in one folder per vehicle, named by make, model, owner and VIN.
Teams and multiple locations
Invite advisors and techs with Google sign-in and give each person an owner, admin or staff role. If you run more than one shop, every location's records stay separate.
How it works
From the parking lot to "your car is ready"
A typical check-in takes a couple of minutes, and every change saves as you type.
Scan the VIN
Open a new intake on any phone, scan the barcode and confirm the decoded vehicle and odometer reading.
Walk the car
Capture all four corners, then let the customer enter their contact details and texting consent on the check-in screen.
Record the concern
Talk through what the customer told you. Flyintake drafts the work order, and your team adds bills and receipts as the job progresses.
Keep them posted
Move the job through In progress, Waiting on parts and Ready for pickup, texting updates along the way. When it's done, ask for a review.
Customer communication
Customers stay informed without phoning the shop.
Customers mostly want to know what's happening with their car. Flyintake puts the updates in their text messages and gives them a page to check (coming soon).
- Texts from your shop's number. Messages carry your shop name and are logged against the repair.
- Consent is recorded. Customers opt in at check-in and can reply STOP at any time.
- Reviews on autopilot. Send your Google review link at the moment the customer is happiest. Live
- Repair status page. A private, mobile-friendly page per repair with a progress timeline and the photos you choose to share. Coming soon
Main St. AutoText message
Main St. Auto: Hi Dana, your Accord is checked in. We'll text you after the brake inspection. Reply STOP to opt out.
Main St. Auto: Front pads and rotors are worn past spec. Parts arrive tomorrow AM. Track progress: flyintake.com/s/…
Sounds good, thanks for the heads up!
Main St. Auto: Your car is ready for pickup 🎉
Built for the shop you're building
Clean bays, clear records and fewer surprises.
The best independent shops run like a dealership service lane and still feel personal. Flyintake brings the dealership-level process to your shop without the dealership software bill or a week of training.
- Mobile-first. Designed for a phone in one hand at the side of a car.
- Work is saved as you go. Every field autosaves. If two techs edit the same job, Flyintake shows the conflict so nobody overwrites the other.
- Your records stay with you. Originals live in your shop's account, with copies in your own Google Drive.
On the roadmap
What's coming next
Early-access shops help decide what we build next. Here's what we're working on.
Customer repair-status page Next
A private link for each repair showing the current status, a progress timeline, approved updates, the expected completion date and photos you've chosen to share. Links can be revoked or set to expire.
Automatic status texts and email Planned
Editable templates for intake confirmation, approval requests and ready-for-pickup notices, sent when the job's status changes. Includes delivery history and duplicate prevention.
Repair videos for customers Planned
Record a short video of the worn part or the finished job, add a caption, and choose whether to publish it to the customer's status page.
Live voice transcription Planned
A full-screen recorder that shows words as you speak and learns your shop's vocabulary, from makes and models to calipers, control arms and diagnostic codes.
FAQ
Questions shop owners ask
Do my techs need to install an app?
No. Flyintake runs in the browser on iPhone, Android, iPad and desktop. Open app.flyintake.com and sign in with Google.
Does it replace my shop management system?
Flyintake handles intake, documentation and customer updates. It works alongside your existing estimating, parts and invoicing software.
Where are my photos and documents stored?
Originals are stored in your shop's Flyintake account and copied to the shop owner's Google Drive, with one folder per vehicle under FLYINTAKE_VEHICLES. Flyintake asks only for access to the files it creates in your Drive.
How does VIN scanning work?
Point your phone camera at the VIN barcode on the door jamb or registration. Flyintake reads the barcode and looks up the year, make and model in the public NHTSA database. You can also type the VIN.
How do the AI work orders work?
Record or upload a voice note. Flyintake saves the audio first, then creates a transcript and a draft work order that you can edit. Always review the draft before authorising repairs.
Can I text customers from my own number?
Yes. Each shop gets its own SMS-capable number and keeps its own message history. Customers give texting consent at check-in, and every message includes opt-out instructions.
Can I run more than one location?
Yes. Each shop has its own owner, team, records and texting settings. People who work at more than one location can switch shops from the header.
Early access
Give every car the same professional check-in.
We're onboarding a small group of independent repair shops. Tell us about your shop and we'll set you up.